How to Cancel ExpressVPN Subscription in Easy Steps

Richard Morgan
Richard Morgan 12 Min Read
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Hey there! Have you ever felt stuck with a VPN service because canceling it seemed like a maze? You’re not alone! Many VPNs have this tricky “30-day money-back guarantee” that feels more like a puzzle than a promise. And you might wonder, does this happen with top-notch services like ExpressVPN too?

In this friendly guide, I’ll walk you through how to cancel ExpressVPN in a super easy way. Don’t worry, it’s simpler than you think! But hey, remember, not having a VPN can be a bit risky for your online safety. So, while you’re here, why not check out our list of the Best VPN Services? This way, you can find a VPN that’s just right for you, without missing a beat in protecting your digital life. Let’s dive in and make this cancellation a breeze! 🌟

Quick guide: how to cancel ExpressVPN and get a refund

Alright, let’s jump right into the steps for saying goodbye to ExpressVPN and getting your money back. It’s really straightforward, so follow along!

  • Start by Visiting ExpressVPN: First things first, head over to the ExpressVPN website. Look for the My Account option at the top right corner of the page.
  • Log In Like a Pro: Now, it’s time to log in. Use your username and password to access your account. Simple, right?
  • No More Auto-Renewals: Look for the section named Manage Subscription Settings. Here’s the key move – choose Turn off Automatic Renewal. This step stops any future charges from sneaking up on you.
  • Have a Chat with Support: Next up, get in touch with ExpressVPN support. Just ask them for a refund. They’re usually pretty helpful, so this should be a breeze.
  • Refund Countdown: Hang tight! It usually takes a few days for the refund to process. Before you know it, your money will be back with you.

And hey, don’t forget about staying secure online. While you’re at it, why not give NordVPN a try? It’s a great alternative and might just be the perfect fit for your digital life. Check out NordVPN today!

That’s it! You’re all set to cancel ExpressVPN and get your refund without any hassle.

How to cancel your ExpressVPN subscription

Are you ready to part ways with your ExpressVPN subscription? Don’t worry, it’s a piece of cake! Here’s how you can stop automatic payments and wrap things up smoothly:

  • First Stop, ExpressVPN Website: Pop over to the ExpressVPN website and log into your account. It’s your gateway to getting things done.
  • Navigate to ‘My Account’: Once you’re in, click on the My Account tab. Here’s where the magic happens.
  • Manage Your Subscription: Now, find and click on Manage subscription settings. This is your control panel.
  • Turn Off Auto-Renewal: Look for the Turn off automatic renewal option. Click it and follow through the next couple of pages to confirm your choice. They might try to make you stay, but stay focused on your goal.
  • Confirmation Message: Once you’ve completed these steps, you’ll get a message confirming that your subscription is no longer active.
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Remember, you can still use ExpressVPN until your current subscription period ends. After that, it’s lights out for the service. Next up, let’s get that refund!

How to get a refund for your ExpressVPN subscription

Got your subscription canceled? Great! Now, let’s get your money back. Here’s the game plan:

  • Start with Subscription Cancellation: If you haven’t already, cancel your subscription as we just discussed above.
  • Head Back to ‘My Account’: Go to the My Account tab on the ExpressVPN homepage again.
  • Find the Live Chat: Spot the green live chat button at the bottom right? Click on it to start a chat.
  • Request a Refund: In the chat window, ask the customer support team for a refund. Be straightforward and clear.

Be prepared to answer why you’re asking for a refund. If ExpressVPN didn’t meet your needs, they might offer solutions. But if you’re sure you don’t need it anymore, just stick to your decision.

The ExpressVPN refund policy

Let’s break down the ExpressVPN refund policy into easy-to-understand bits. It’s like having a safety net for your purchase!

30-Day Full Refund Guarantee

  • The 30-Day Window: When you sign up with ExpressVPN, you get a full refund guarantee for 30 days. It’s like a trial period to see if it’s right for you.
  • ‘No Hassle, No Stress’ Promise: They say it’s easy to get a refund. Just give them a basic reason why you’re not happy with the service. Simple, right?

Watch Out for Upgrades

  • Upgrades Mean Waiving the Guarantee: Here’s a heads-up! If you upgrade your account or add a license within those 30 days, you’re essentially saying goodbye to the refund option. Keep this in mind to avoid surprises.

30 Days ≠ A Month

  • Calendar Alert: Remember, it’s 30 days, not a month. This difference can be tricky, so mark your calendar!

Beyond 30 Days? There’s Still Hope

  • Extra Time Refunds: Missed the 30-day window? Don’t lose hope! According to their terms, you might still get a refund if you show that the service wasn’t working and you tried to fix it with their help.
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4 Reasons Your ExpressVPN Refund Might Be a No-Go

Sometimes, refunds don’t go as planned. Here’s why you might hit a roadblock:

  1. Apple App Store Purchases: Bought it through the Apple App Store? ExpressVPN can’t directly give you a refund. You’ll need to ask Apple for it.
  2. Refund Criteria Issues: If you can’t show there was a problem with the service or that you didn’t inform them, your refund might get a thumbs down.
  3. PayPal Hiccups: Using PayPal? Sometimes, auto-renewal cancellation doesn’t work well with PayPal. A tip: manually stop Instant Payment Notifications (IPNs) when you ask for a refund.
  4. Incomplete Cancellation Process: Remember the steps to turn off auto-renewal? If your refund is playing hide and seek, you might have missed one of those steps. Double-check to make sure!

And that’s the lowdown on getting a refund from ExpressVPN. Keep these points in mind to navigate the process smoothly! 🌟

Alternative options for ExpressVPN

So, you’ve decided to part ways with ExpressVPN. No worries! The world of VPNs is vast, and there are some fantastic alternatives out there. Let’s dive into some top VPN providers that you might love:

1. NordVPN: The Fortress of Security and Speed

  • Why NordVPN Rocks: If you’re big on security and privacy, NordVPN is like hitting the jackpot. Based in Panama with diskless servers, their no-logs policy isn’t just talk; it’s a promise.
  • Speed and Streaming: Looking for lightning-fast connections and love streaming? NordVPN has got you covered, especially with unblocking Netflix.
  • Budget-Friendly: And guess what? All this awesomeness comes at just $2.99/month.
  • NordVPN vs ExpressVPN: Curious how it stacks up against ExpressVPN?

2. Surfshark: Big Features, Small Price

  • Affordable Excellence: If ExpressVPN’s price tag made you wince, Surfshark is your new best friend. For just $2.21/month, it’s a budget-friendly powerhouse.
  • Unlimited Connections: Connect as many devices as you like. Yep, no limits!
  • Top-Notch Security: Military-grade encryption keeps your online activities super secure.
  • Stream Without Borders: Enjoy great speeds and access to all the Netflix content you want.

3. Atlas VPN: A Great Deal Packed with Features

  • Special Offer Alert: Don’t miss out on our special Atlas VPN deal. You can get a three-year subscription plus 3 months free, all for a tiny $1.64/month.
  • Device Freedom: Like Surfshark, Atlas VPN lets you connect unlimited devices.
  • Geo-Restriction? What’s That?: Its excellent ability to bypass geo-restrictions means you can surf without borders.
  • Solid Security: Atlas VPN doesn’t just open doors; it keeps you safe while you explore the digital world.

Choosing a new VPN can be exciting and a little daunting. But with these options, you’re well on your way to finding a perfect match for your online adventures! 🌐

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The bottom line: take advantage of ExpressVPN’s money-back feature

Your Right to Top-Notch Privacy

  • Privacy is Key: In this digital age, privacy is not just a luxury; it’s a necessity. That’s why settling for a less-than-great VPN service shouldn’t be an option.
  • ExpressVPN’s Commitment: Generally, ExpressVPN does a great job of keeping its users happy and secure. But hey, no service is perfect, and sometimes things might not work out as planned.

30-Day Guarantee: Your Safety Net

  • The Safety Net: ExpressVPN understands this, which is why they offer a 30-day money-back guarantee. It’s like having a backup plan in case things don’t go as expected.
  • Easy Redemption: Worried about a complicated refund process? Don’t be! As we’ve seen, getting your money back from ExpressVPN is straightforward and hassle-free.

Don’t Settle for Less

  • Demand the Best: If ExpressVPN isn’t meeting your needs, remember, you deserve better. Don’t just sit back and accept poor performance.
  • Take Action Now: Log in to your ExpressVPN account and stand up for your right to top-notch service. If it’s not giving you what you need, make that refund request today.

Your privacy and online experience are important. With ExpressVPN’s money-back feature, you have the power to ensure you’re getting the best. If not, you know the steps to take. Remember, you always have choices, and your satisfaction is key.

Frequently Asked Questions

1. How can I cancel my ExpressVPN subscription?

You can cancel your ExpressVPN subscription by logging into your account on their website and selecting the “Subscription” tab. From there, you can select “Manage Settings” and then “Turn off automatic renewal.”

2. Will I get a refund if I cancel my subscription before it ends?

If you cancel your ExpressVPN subscription before the end of your billing period, you may be eligible for a refund. However, this is subject to ExpressVPN’s refund policy and is not guaranteed.

3. Can I cancel my subscription at any time?

Yes, you can cancel your ExpressVPN subscription at any time by following the steps outlined on their website.

4. What happens to my account if I cancel my subscription?

Your account will remain active until the end of your billing period. After that, you will no longer be able to use the service unless you renew your subscription.

5. Will I lose my data if I cancel my subscription?

No, you will not lose any data if you cancel your ExpressVPN subscription. However, you will no longer be able to access their servers and use their services.

6. Is there a fee for cancelling my subscription?

No, there is no fee for cancelling your ExpressVPN subscription. However, you will not be refunded if you cancel during a billing period unless you are eligible for a refund under their policy.
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Hey, I'm Richard, a tech blog author specializing in writing articles on various Tech-related topics. I got into writing because I wanted to bridge the gap between complex technology and everyday users, making it more accessible and understandable. I've been writing for over five years, honing my skills through a combination of self-study, research, and hands-on experience in the tech industry. Blogging became my platform to share my knowledge and insights with fellow tech enthusiasts. Join me as we dive into the fascinating world of technology together!
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