How to Cancel DashPass Subscription & Trial?

Richard Morgan
Richard Morgan 11 Min Read

Hey there! Have you heard about DashPass? It’s this super cool subscription service from DoorDash. Imagine being able to order from tons of restaurants, both big names and local favorites, without paying any delivery fees! Yep, that’s right – with DashPass, you get unlimited access to a bunch of places and if your order is $15 or more, you don’t have to pay for delivery. Pretty awesome, huh?

But, here’s the thing. Sometimes we sign up for services like DashPass, or maybe something like Instacart, and later decide we don’t need them anymore. If you’re nodding your head and thinking, “Yep, that’s me,” and you’re wondering how to cancel DashPass, you’re in the right place. Keep reading, because I’m about to show you the different ways you can wave goodbye to your DashPass subscription. Let’s dive in!

How to Cancel DashPass

Ready to say goodbye to your DashPass? Don’t worry, it’s really simple and quick. You’ve got a couple of ways to do it, and I’ll walk you through each one. Let’s get started!

1. How to Cancel DashPass Online

One of the most straightforward ways to cancel is right from your computer. Just make sure you’re connected to the internet, and follow these easy steps:

  • Log In to DoorDash: First, go to DoorDash’s website and sign in with your account details.
  • Find the Menu: Click on the hamburger menu (it looks like three horizontal lines) at the top.
  • Manage DashPass: Look for an option that says “Manage DashPass” and click on it.
  • End Your Membership: You’ll see a “Cancel Membership” button. Click on that and follow the instructions that pop up.

And that’s it! You’ve successfully ended your online subscription.

2. How to Cancel DashPass Through the App

Prefer using your phone? No problem! If you’ve got the DoorDash app on your Android or iOS device, canceling is just as easy. Here’s how:

  • Open the DoorDash App: Tap on the DoorDash app to open it.
  • Head to Your Account: Look for the “Account” icon, usually found in the bottom right corner, and tap on it.
  • Manage Your DashPass: Find the “Manage DashPass” option and select it.
  • End Your Subscription: You’ll see options like “End Subscription” or “Cancel Membership”. Tap on one of these.
  • Give a Reason: They might ask why you’re canceling. Just pick a reason from the list.
  • Confirm Your Cancellation: To finish, you’ll need to confirm your choice by tapping “End Subscription” or “Cancel Membership” again.
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And voilà! You’ve now canceled your DashPass using the app. Easy, right? Now, you’re all set to make any changes to your food delivery choices.

3. How to Cancel DashPass Over the Phone

Prefer talking to someone directly? You can also cancel your DashPass the old-fashioned way: over the phone. This method lets you speak to a DoorDash representative in person, ensuring your cancellation is handled smoothly.

Here’s what you need to do:

  • Make the Call: Dial DoorDash customer service at (855) 973-1040.
  • Talk to a Representative: Once you’re connected, ask to speak with a company representative.
  • Request Cancellation: Tell the representative that you’d like to cancel your DashPass subscription.

The representative is authorized to process your request right away, making this a quick and effective option.

4. How to Cancel DashPass via Email

Not keen on making a call or using the app or website? No problem! You can also cancel your DashPass by sending an email. This might take a bit longer than other methods, but it’s still a solid choice.

Here’s how to do it:

  • Compose an Email: Write an email to DoorDash customer support at [email protected].
  • Include Your Details: Make sure to include all necessary account details in the email so they can confirm it’s really you.

What’s the Best Way to Cancel?

Based on what other users have said, canceling DashPass through the DoorDash website is often the most efficient method. Some people have faced issues while trying to cancel through the app, but found the website process smoother and more reliable.

Remember, the best method depends on your personal preference and convenience. Whether you choose to do it online, via the app, over the phone, or through email, you’ve got all the information you need to end your subscription hassle-free. If you have any more questions or need further guidance, just keep on reading!

When It Makes Sense to Cancel

DashPass by DoorDash can be a total game-changer if you love ordering food. No delivery fees on orders over $15? Sounds great, right? But, there are times when this deal might not fit your life anymore. Let’s explore when it might be a good idea to cancel your DashPass:

Key Reasons to Think About Canceling DashPass

  • Limited Choices: The big deal with DashPass is not paying delivery fees, but this only works if the restaurants you like are part of the deal. If they’re not, then the subscription might not be worth it.
  • Moving to a New Area: If you’re moving to a place where DashPass isn’t really a thing, it makes sense to cancel it.
  • Change in Eating Habits: Started cooking more at home and ordering less? If you’re not using food delivery much, DashPass might not be saving you money.
  • Not Hitting the Minimum: If you don’t often spend over $15 on orders, the main perk of DashPass – free delivery – isn’t really helping you out.
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5 Tips for Canceling DashPass

Thinking of canceling your DashPass? Here are some tips to make sure it goes smoothly:

  • Check Your Bank Statements: After you cancel, keep an eye on your bank statements to make sure the subscription is really canceled.
  • Reach Out to Customer Service: If something goes wrong on the app or website during cancellation, it’s a good idea to talk to DoorDash customer service.
  • Look for Cancellation Confirmation: Make sure you get an email or an app notification that confirms your cancellation.
  • Cancel On Time: Try to cancel at least 24 hours before your next payment is due. This way, you won’t be charged again.
  • Know the Cancellation Policy: Remember, once you cancel, you’ll lose those cool DashPass perks like cheaper delivery.

Canceling your DashPass is all about making sure it’s the right move for you. If you decide to go ahead with it, these tips will help you do it without any hiccups.

How to Pause Your DashPass Membership

Sometimes, you don’t need to end your DashPass membership; you just need a little break. Pausing your DashPass is a handy option if you’re planning to come back after a short time. Let me guide you through the simple steps to pause your DashPass:

Steps to Pause Your DashPass

  • Log Into Your Account: Start by opening the DoorDash app or heading to Then, log into your account.
  • Head to DashPass Management: Once you’re logged in, click on the account icon and select “Manage DashPass”.
  • Choose to Pause: In the “Manage DashPass” section, you’ll see an option that says “Pause Membership”. Click on this to move forward.
  • Confirm Your Decision: A message will pop up asking if you’re sure about pausing. Hit “Pause DashPass” to confirm.
  • Pause Acknowledgement: You’ll get a notification confirming that your DashPass has been successfully paused.

Things to Remember When Pausing DashPass

Pausing your DashPass is a great solution for when you need a temporary break without fully cutting ties. This option is perfect for those with fluctuating schedules or changing needs. Here’s why pausing can be a smart move:

  • Flexibility: You can restart your membership anytime you’re ready.
  • Retain Benefits: All your account benefits and settings stay as they are, ready for when you reactivate.
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Pausing your DashPass gives you the freedom to step away without losing your membership benefits. Whether you’re taking a break from ordering out or adjusting to a new routine, this feature keeps your options open. And when you’re ready to dive back into DoorDash’s world of delicious deliveries, resuming is just a few clicks away.

Final Thoughts

Wrapping it up, saying goodbye to your DashPass subscription is really no big deal. Whether you choose to cancel it online, by email, over the phone, or through the app, you’ll find it’s a quick and hassle-free process. Here’s the gist of it:

  • Easy and Fast: No matter how you choose to cancel, the process is designed to be straightforward and user-friendly.
  • Flexibility in Methods: You’ve got options – online, email, phone, or app – pick what works best for you.
  • Use Until the End: Even if you cancel before your next renewal date, you can still enjoy DashPass benefits until then.

So, there you have it. If you’re thinking of cancelling your DashPass, rest assured, it’s an easy task. And remember, if your situation changes, you can always rejoin or pause your membership instead of canceling. DoorDash makes it simple to adjust your subscription to fit your current lifestyle and needs. Whatever your choice, you’re all set to make the most of your food delivery experience!


Frequently Asked Questions

1. What is DashPass, and how does it work?

DashPass is DoorDash's subscription service that offers discounted delivery fees and exclusive deals

2. How do I cancel my DashPass subscription?

To cancel your DashPass subscription, go to your account settings and select "Manage DashPass" and then "Cancel DashPass."

3. How long is the DashPass free trial?

The DashPass free trial lasts for one month.

4. Can I get a refund for my DashPass subscription?

No, DoorDash does not offer refunds for canceled DashPass subscriptions.

5. Will I still get DashPass benefits if I cancel my subscription?

No, once you cancel your subscription, you will no longer receive DashPass benefits.

6. Can I restart my DashPass subscription after canceling it?

Yes, you can restart your DashPass subscription at any time in your account settings by selecting "Manage DashPass" and then "Subscribe to DashPass."
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Hey, I'm Richard, a tech blog author specializing in writing articles on various Tech-related topics. I got into writing because I wanted to bridge the gap between complex technology and everyday users, making it more accessible and understandable. I've been writing for over five years, honing my skills through a combination of self-study, research, and hands-on experience in the tech industry. Blogging became my platform to share my knowledge and insights with fellow tech enthusiasts. Join me as we dive into the fascinating world of technology together!
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