How To Cancel Afterpay Order?

Reasons for cancelling Afterpay order

Once you have initiated an Afterpay order, there may be instances where you need to cancel it. Here are some Semantic NLP variations that explain the reasons for cancelling an Afterpay order.

  • Valid Reason for Cancelling an Afterpay Order
    • Change of mind regarding the product
    • Order details were entered incorrectly
    • The product did not arrive or was damaged upon arrival
    • Error occurred while making a payment via Afterpay
    • Unexpected financial issue, and unable to pay the installment payments.

It is possible to cancel your Afterpay order by following the steps provided on their website. However, note that you must do so within a reasonable time frame after making the purchase.

A useful Pro Tip: Before placing an order with Afterpay, ensure that you are committed to purchasing the item as cancelling orders frequently can affect future eligibility for using the service.

If only cancelling a bad date was as easy as cancelling an Afterpay order on desktop.

Cancelling Afterpay order on desktop

To cancel an Afterpay order on your desktop, follow these simple steps:

  1. Log in to your Afterpay account from your preferred browser.
  2. Find the ‘Orders’ section of the user interface and click on it.
  3. Select the order you wish to cancel by clicking on it.
  4. Once you have accessed the order, click on the ‘Cancel’ button located at the bottom of the page.
  5. Confirm that you want to cancel the order by clicking ‘Yes’.
READ ALSO:  9 Smart Ways to Lock a Bedroom Door From The Outside

While cancelling your Afterpay order, please note that any payments already processed will not be refunded and will still be owed under Afterpay’s payment terms.

It may take up to 48 hours for cancellation confirmation to be updated in your account. If you are experiencing issues cancelling, contact customer support via phone, email or chatbot for further assistance.

To avoid needing to cancel orders frequently, check items thoroughly before purchase and ensure that they match your preferences and expectations. You can also set budgets and reminder alerts to stay within your financial limit. These strategies help minimize unwanted purchases through Afterpay.

Cancel your Afterpay order on the go, because sometimes commitment can be as fleeting as a left-swipe on Tinder.

Cancelling Afterpay order on mobile app

When you want to cancel an Afterpay order through the mobile app, you can do so using a few easy steps.

  1. Open your Afterpay app and navigate to your order history tab.
  2. Select the order that you wish to cancel, and tap on the “Cancel Order” option that is available.
  3. Finally, follow the prompts and then confirm your cancellation request. It’s quick and simple!

It’s important to remember that some merchants may have specific time frames for refunds or cancellations, so it’s best to check their policies before proceeding with any cancellations on the Afterpay app.

Interestingly, according to reports from Afterpay themselves, as of April 2021, more than 13 million customers in Australia and New Zealand alone were using this service to purchase goods and services. This staggering figure indicates that cancellations may be a common occurrence within the platform’s expansive user base.

Good luck getting through to Afterpay customer service, it’s like trying to cancel a subscription to your ex’s drama.

Contacting Afterpay customer service for assistance

When Help is Required from Afterpay Customer Service

In case of a need for assistance from Afterpay customer service, their contact details can readily be found on the Afterpay website. An easy way to contact them is through their online inquiry form, where one can select ‘Cancel or Amend Order’ as the topic before submitting the query. Alternatively, they offer support via phone and social media channels.

READ ALSO:  How To Cancel IL Makiage Subscription?

When Help is Offered by Afterpay Customer Service

Upon getting in touch with Afterpay customer service, they will likely ask for some basic information to verify your identity. Depending on the nature of the request and the order status, customers may request changes such as canceling or modifying an order. With their professional assistance, it should be easy to effectively resolve any issues that arise.

A Helpful Tip

One pro tip when dealing with customer service is to have all relevant information pertaining to the particular order ready beforehand. This might include order number, item details, and reason for cancellation/modification. By being prepared in this manner, customers can expedite the process and get quick responses.

A Real-Life Example

Suppose a person ordered three shirts but received two shirts and one pair of shorts instead. They realize this when opening their package at home and are frustrated as they’d already left for vacation. The first step will be to look up Afterpay’s customer service details online before firing off an email or giving them a call- in no time; they had talked to someone who provided enough detail on how to rectify it without delays.

Skipping out on your Afterpay order is like ghosting a clingy ex – it may feel good in the moment, but the repercussions will catch up to you eventually.

Repercussions of late cancellation or failure to pay Afterpay orders

Payments defaults or delays in Afterpay transactions might result in negative consequences for the customers. Afterpay orders are legally binding, and cancelling or failing to pay them on time may lead to collection action and lost financial opportunities. Additionally, late payments can negatively affect credit scores and restrict customers from obtaining loans and future purchases. To avoid these outcomes, it is crucial that customers carefully review their payment schedules and ensure timely payments.

It is important to note that failure to cancel an Afterpay order may not release a customer from their payment obligations. Late cancellations or returns may still result in payment due if they do not meet the merchant’s return policies. Customers should read refund policies before buying so that they understand all the terms and conditions of their purchase.

READ ALSO:  Cvs Pharmacy Holiday Hours | What Time Does Cvs Close & Open

Pro Tip: It is essential to keep track of your Afterpay schedule, set up automatic payments reminders or alerts to avoid missed payments or cancellations. Canceling your Afterpay order may be a pain, but at least you won’t have to pay for your buyer’s remorse in four installments.


Canceling an Afterpay order can be done easily by following a few simple steps.

  1. Log in to your Afterpay account and navigate to ‘Order History.’
  2. Next, find the relevant order and select the ‘Cancel’ button.
  3. Finally, confirm the cancellation and wait for the refund process to begin.

It is important to note that orders cannot be canceled once they have been shipped. If this is the case, you will need to wait until the item arrives before returning it for a refund.

To avoid any issues with canceling an Afterpay order, ensure that you read and understand the terms and conditions before making any purchases through their platform.

A recent study found that Afterpay has become one of the most popular payment methods among millennials in Australia.

Frequently Asked Questions

How do I cancel my Afterpay order?

To cancel your Afterpay order, log in to your Afterpay account and go to the "My Orders" section. Find the order you want to cancel and click on "Cancel."

Can I cancel an Afterpay order if it has already been shipped?

No, you cannot cancel an Afterpay order once it has been shipped. You will need to wait until you receive the order and then follow the return process.

Will I get a refund if I cancel my Afterpay order?

Yes, you will receive a refund for any payments you have made towards your Afterpay order if it is cancelled.

How long does it take to get a refund for a cancelled Afterpay order?

It can take up to 7 business days for Afterpay to process a refund for a cancelled order. The refund will be issued to your original payment method.

What if I have already paid some installments for my Afterpay order?

If you have already made payments towards your Afterpay order, you will receive a refund for those payments if the order is cancelled.

Is there a fee to cancel an Afterpay order?

No, there is no fee to cancel an Afterpay order. However, be sure to cancel the order as soon as possible to avoid any potential late fees.
Richard Morgan
Richard Morgan
Hey, I'm Richard, a tech blog author specializing in writing articles on various Tech-related topics. I got into writing because I wanted to bridge the gap between complex technology and everyday users, making it more accessible and understandable. I've been writing for over five years, honing my skills through a combination of self-study, research, and hands-on experience in the tech industry. Blogging became my platform to share my knowledge and insights with fellow tech enthusiasts. Join me as we dive into the fascinating world of technology together!

More from author


Please enter your comment!
Please enter your name here

Related posts

Latest posts

Panera Bread Holiday Hours

Panera Bread Holiday Hours Looking for information about Panera Bread's operating hours during the holiday season? Look no further! Discover when this popular bakery and...

Fry’s Pharmacy Hours & Timings[Official Update]

Fry's Pharmacy Hours & Timings To find out more about Fry's Pharmacy Hours & Timings, you can refer to Operating Hours, Holiday Hours & Closures,...

City Gear Return Policy

City Gear Return Policy Overview City Gear's return policy ensures that customers are satisfied with their purchases. The policy allows for returns and exchanges within...

Gamestop Hours – What Time Does Gamestop Close Or Open

Gamestop Store Hours Looking for when Gamestop is open or closed? This well-known gaming store operates nationwide and has specific timings. Gamestop's hours of operation...

How To Connect Govee Lights to Phone / WiFi

Connecting Govee Lights to Phone In this section, we will guide you on how to effortlessly connect your Govee Lights to your phone. By following...